Customer Support

Get the support you need to succeed

From day one, helping you to achieve success with Dayforce and Powerpay is our top priority.
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Overview

Professional help at every step

At Dayforce, we’re obsessed with your success. That’s why once you go live with Dayforce, we provide continued guidance and resources to help you to achieve your goals. You’ll be backed by dedicated customer success teams, our always-available Dayforce customer community and global assistance to help your people and your business thrive.
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Dayforce Customer Success

We help set the foundation for your success

Get focused guidance throughout your Dayforce journey with dedicated customer success teams to help you. Through year-one firsts, change management, adoption and beyond, our customer success teams understand your business and help ensure you’re equipped to achieve your goals.

Access tools, knowledge and training you need to stay on track to meet your goals.

Get consistent, reliable guidance from Dayforce professionals who understand your business.

Receive personalised recommendations on products and services that align with your business goals.

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Dayforce Community

Join a community of changemakers

Become part of a vibrant customer community that’s reshaping the future of work. Our always-available Dayforce Community is where you can go to find answers, build expertise, share knowledge and connect with peers.
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Dayforce Support

Get global support around the clock

We’re here to help — any time, anywhere. Our teams monitor your processes using predictive technology to help identify errors and proactively keep in touch with support to help you stay ahead of potential issues.

Proactively address problems with technical product experts monitoring your processes and alerting you.

Take action to prevent issues from escalating with hands-on support.

Get help exactly when you need it with support teams across the globe.

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Orica sets off global payroll transformation

“We're implementing Dayforce across 48 countries, and it's not just a system implementation but a full blown HR transformation. There's a lot of complexity across each country -- you can't implement a program of this size without them. But we've had pretty tremendous success in the first 26 coun tries that went live, and we've kept to our dates so far, thanks to the genuine partnership we have with Dayforce.”

Matt Stewart

Senior Manager Program Delivery

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Empowerment through knowledge and expertise

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